Terms and Conditions
Welcome to EMINENT TRANSIT CORPORATE SOLUTIONS PRIVATE LIMITED. By accessing or using our services or website, you agree to comply with the terms and conditions outlined below. Please read them carefully.
Eligibility
You must be at least 21 years old to rent a vehicle through our platform.Drivers are required to possess a valid driver’s license recognized under applicable laws.A valid credit or debit card is mandatory for completing reservations and rental processes.
Rental Agreement
The rental agreement is established between EMINENT TRANSIT CORPORATE SOLUTIONS PRIVATE LIMITED and the renter, detailing the rental period, charges, and vehicle condition.For self-drive rentals, the renter is solely responsible for any damage, loss, or theft of the vehicle during the rental period.Self-drive vehicles must be returned in the condition received, accounting for standard wear and tear.
Reservation and Payment
Reservations are confirmed only after successful payment and receipt of a confirmation email from Eminent Transit.Payments can be made via credit card, debit card, or other supported payment methods.
Responsibilities for Self-Drive Rentals
Renters must adhere to all local traffic laws and regulations.Smoking, carrying unauthorized pets, or using the vehicle for off-road purposes is strictly prohibited.Renters are accountable for any fines, penalties, or legal issues incurred during the rental period.
Insurance
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Basic insurance coverage is included in the rental fee. Optional enhanced coverage can be purchased during the booking process.
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In the event of an accident involving a self-drive rental, the renter must notify Eminent Transit immediately and cooperate with the claims process.
Limitations of Liability
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EMINENT TRANSIT CORPORATE SOLUTIONS PRIVATE LIMITED is not liable for delays, losses, or damages resulting from the use of the rental vehicle unless directly caused by the company’s negligence.
Governing Law
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These terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of the courts in Maharashtra.
Cancellation Policy
Our cancellation policy is designed to provide clarity and fairness to our customers.
Cancellations by the Customer:
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Free Cancellation: Cancel 4 hours or more before the scheduled pick-up time to receive a full refund.
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Late Cancellation: Cancelling less than 2 hours before the scheduled pick-up time will incur a fee of 50% of the booking cost.
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No-Show: Failure to pick up the vehicle at the agreed time will result in charges equivalent to the minimum rental slab.
Cancellations by Eminent Transit:
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In rare instances, such as vehicle unavailability or operational constraints, we may cancel a booking. Customers will receive a full refund or assistance in rescheduling.